SRINAGAR: Jammu & Kashmir Governor’s Grievance Cell (JKGGC) disposed off 78 complaints under five departments pertaining to Jammu division.
Project Director JKGGC, Inam-ul-Haq Siddiqui, convened a meeting to take stock of the complaints received by the Cell on Tuesday via video conferencing.
Nodal Officers from all the five departments viz., Chief Engineer I&FC Jammu, Director Agriculture Jammu, Director FCS&CA, Director Floriculture Jammu and Director Local Bodies Jammu attended the meeting via video conferencing from Civil Secretariat Jammu.
It was given out that a total of 108 grievances have been received by these departments till date, of which 78 have been disposed off and 30 are in the process of disposal.
The Nodal Officers of the concerned departments were exhorted to seriously contemplate on the issues reported by general public and coordinate citizen friendly solutions at their own level for effective disposal of genuine complaints and grievances forwarded from JKGGC.
The departments were impressed upon to institutionalize the grievance redressal mechanism at the departmental level and to upgrade such systems to cater to the pressing grievance, demands of people on fast track mode.